Need a little more than the average account? DLPHost can custom tailor accounts to fit yours, or your companies needs. .
At DLPHost, we understand the
value of having highly trained tech support personnel.
We keep a fully trained staff on duty 24 hours per day.
The Standard technical support package give you email access to support for immediate response from our full staff between 8:00 AM and 5:00 PM Central time. Our staff is limited during off hours to perform system maintenance and upgrades, so response to support questions is limited to availability. We guarantee a response to your email within 24 hours with fixes to server issues a priority.
DLPHost Gold technical support is offered on all major business accounts and dedicated server accounts and includes toll free access to our support staff 24x7 for business critical applications.